60-Day Limited Warranty

GRABATEE 60-DAY LIMITED WARRANTY

Effective Date: August 12, 2026

This page reproduces the 60-Day Limited Warranty contained in the GRABATEE Terms of Service so it is available before purchase for covered products.

Warrantor

This 60-Day Limited Warranty is provided by:

Frank Vigil DBA GRABATEE
1429 Virginia Avenue, Suite C
Baldwin Park, California 91706
Telephone: 562-324-4102
Email: frank@grabatee.com

People covered

This Limited Warranty applies to the original purchaser and any lawful gift recipient or owner of the product during the warranty period. It does not apply to a person who acquired the product for resale.

Proof of the GRABATEE order may be required.

Products covered

This Limited Warranty covers tangible custom-printed products purchased directly from GRABATEE.

It does not cover digital artwork previews, third-party products not sold by GRABATEE, or services standing alone from the sale of a physical product.

Warranty period

The warranty period begins on the date the product is delivered and continues for 60 days.

What is covered

GRABATEE warrants that, upon delivery, a covered product will:

  • Materially conform to the approved artwork preview;

  • Materially conform to the product specifications stated in the accepted order;

  • Be free from material defects in GRABATEE’s printing and workmanship; and

  • Arrive without material shipping damage when shipment was arranged by GRABATEE.

What is not covered

This Limited Warranty does not cover:

  • An error accurately displayed in the artwork preview approved by the customer;

  • Low-resolution, corrupted, incomplete, or defective customer artwork when the issue was visible in the approved artwork preview or reasonably disclosed before approval;

  • Minor color or manufacturing variations described in the Terms of Service;

  • A preference or change of mind concerning an accurately produced product;

  • Damage caused after delivery by misuse, accident, alteration, improper application, improper installation, improper washing, improper storage, exposure inconsistent with disclosed care instructions, or ordinary wear;

  • Damage caused by a person other than GRABATEE or an authorized production provider;

  • Failure to follow applicable product, application, or care instructions; or

  • A characteristic expressly disclosed in the product description, approved artwork preview, or order specifications.

How to make a warranty claim

Contact GRABATEE within the 60-day warranty period:

Email: frank@grabatee.com
Telephone: 562-324-4102

Please provide:

  • Your name;

  • Your order number;

  • A description of the problem; and

  • Reasonably clear photographs showing the product, packaging, and claimed defect or damage, if photographs are reasonably available.

A failure to provide photographs will not automatically defeat a claim when photography is impossible or unreasonable.

We may request additional information or return of the affected product when reasonably necessary to evaluate the claim. If we require the return of a product that may qualify for warranty service, GRABATEE will provide or reimburse reasonable return shipping.

Warranty remedy

If a claim is covered, GRABATEE will reprint and reship the affected product without charge.

If a conforming replacement cannot be provided within a reasonable time, replacement is commercially impracticable, or you agree to accept a refund instead, GRABATEE will refund the amount paid for the affected product.

If only part of an order is affected, the remedy may be limited to the affected product or quantity unless partial relief would be commercially unreasonable or would not provide a conforming result.

Informal dispute procedures

GRABATEE does not require you to use a separate informal dispute-settlement mechanism as a prerequisite to enforcing this Limited Warranty.

Implied warranties

GRABATEE does not contractually limit the duration of an implied warranty provided by applicable law.

Incidental and consequential damages

To the extent permitted by applicable law, GRABATEE does not assume responsibility under this Limited Warranty for incidental or consequential damages. This limitation does not apply to personal injury, tangible property damage, or another loss to the extent applicable law prohibits the limitation.

Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Your legal rights

This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Nothing in this Limited Warranty disclaims or limits a warranty, remedy, statutory damage, attorneys’ fee, cost, or other right that cannot lawfully be disclaimed or limited.

Warranty availability

This Limited Warranty will be made available before purchase for covered products. You may request a paper or electronic copy by contacting GRABATEE. Warranty copies will be provided promptly and without charge.

Related policies

Also review our Refund and Reprint Policy and Shipping Policy.